Customer screening
Bring identifying details and potential matches into one review workflow.
Explore this workflow ↗Customer onboarding
Start each customer relationship with an organised review.
A repeatable process helps your team collect relevant information, examine screening results and keep records together from the start of a customer relationship.
A practical approach
Give each review
the context it needs.
- Establish consistent information requirements
- Screen customer details as part of your process
- Keep review steps clear for your team
Use these tools within your organisation's review and escalation process.
Collect and check the customer's identifying information
Start with relevant, reliable information.
Review screening results and supporting details
Consider the available evidence and any gaps.
Apply your organisation's approval process
Keep the next action clear for your team.
Explore a connected workflow.
Read common questions ↗Match investigation
Look beyond a similar name. Review the details that matter.
Explore this workflow ↗Transaction review
Give unusual transaction patterns a closer look.
Explore this workflow ↗See the workflow
Get a clearer view of your next review.
Bring customer screening, review and record keeping into your compliance workflow.